Return & Exchange Policy

Return & Exchange Policy

Products cannot be returned or exchanged, as each item is custom-made specifically for you.

Exchanges are only permitted in the following case:
Receiving an incomplete order.

Note:
• Please contact us via WhatsApp within 24 hours of receiving your order, providing your order number and a clear explanation of the issue.
• Failure to contact us within the specified timeframe for any reason will be considered a misuse of the policy, and the request will not be processed.

Redeem your points for rewards
have Points